Billie Jo Garcia is a dynamic coach, consultant and trainer with over 15 years’ professional experience leading conflict resolution organizations, coaching conflict resolution professionals and developing innovative programs and services. Billie Jo brings a unique blend of expertise and enthusiasm to every assignment and is strongly motivated to empower people to enjoy their workplaces and work relationships through better communication, effective conflict resolution options, and more productive and creative team experiences. Certified in Project Management, Risk Management, Court Management, Public Management, Family Mediation and Workplace Mediation Trainer, Billie Jo enjoys presenting on conflict management, evaluation and program development. She also offers mediation training, conflict coaching and program evaluation services.